4. Selection of Winners

4.1 Depending on the specific competition format, the Promoter may use different methods to determine winners:

(a) Main Draw: All eligible entries with correct answers to the Competition Question (where applicable) will be entered into a draw. A winner will then be chosen at random. If no question was required, all entries will be included in this draw. The draw will take place as soon as reasonably practicable, and in any case, within 7 days after the Closing Date (“Draw Date”).

(b) Instant Win: Upon completing your entry and payment, you will be randomly assigned an entry number. For those using the free entry route, the Promoter will assign a number using a random generator. If your allocated number matches a pre-determined instant win number displayed on the Website, you will win the corresponding prize.

(c) Auto Draws: The Promoter may use automated systems to randomly select winners for the Main Draw and Instant Win prizes. In the case of the Main Draw, the system will select a winner once either the Closing Date has passed or all entries (including free entries) have been allocated, whichever occurs first.

4.2 A list of all Entrants’ names and entry numbers may be compiled in a spreadsheet which could be published on the Website or visible during any live draw. If you prefer not to have your name published in this way, you must contact the Promoter by email at info@willowcompetitions.co.uk at least 48 hours before the draw.

4.3 If you require assistance entering a competition, please contact us at info@willowcompetitions.co.uk.

5. Eligibility Requirements

5.1 Competitions are open only to UK residents aged 18 or older, with the following exceptions:

(a) Employees of Willow Competitions ;
(b) Employees of agents or suppliers professionally connected with the competition;
(c) Immediate family members and members of the same household as those listed above.

5.2 By entering, you confirm you meet the eligibility criteria. The Promoter reserves the right to request proof of eligibility. If you fail to provide suitable evidence within a reasonable timeframe, you may be disqualified.

5.3 Entries will be disqualified if they:

(a) are generated automatically by software, scripts or bots; or
(b) are incomplete or fail to comply with the entry requirements.

5.4 The Promoter may disqualify any participant whose conduct breaches these terms or undermines the fairness of the competition, including rudeness or abusive behaviour towards staff.

5.5 No refunds will be issued in any circumstances, including:

(a) if you discover after entering that you are ineligible;
(b) if eligibility criteria change and you no longer qualify;
(c) if you are disqualified for breaching the terms.

5.6 If the Promoter reasonably believes that you have engaged in any of the following:

(a) actual or attempted fraud;
(b) providing false or misleading information;
(c) hacking, tampering or interfering with the Website;
(d) misuse of code or software;

then all entries from you will be invalidated, no refund will be offered, and you may be prohibited from entering future competitions.

6. The Prize

6.1 Each competition prize (“Prize”) will be described clearly on the Website. The details provided are accurate to the best of the Promoter’s knowledge at the time the competition opens.

6.2 All Prizes are subject to availability. If necessary, the Promoter reserves the right to replace any Prize with an alternative of equivalent or greater value.

6.3 The Promoter does not give any warranty or assurance about the Prize’s quality, fitness for purpose, or accuracy of descriptions on the Website.

6.4 Some Prizes may be supplied by third parties (“Suppliers”). Details of any Supplier will be displayed on the Website.

6.5 In certain circumstances, such as if the advertised Prize becomes unavailable or other unforeseen issues arise, the Promoter may offer a cash alternative of equivalent value (“Cash Prize”).

6.6 Prizes are not transferable or negotiable unless expressly stated otherwise.

7. Notification of Winners

7.1 The Promoter’s decision regarding winners is final, and no correspondence will be entered into.

7.2 The winner will be contacted using the contact details provided with their entry as soon as reasonably possible following the Draw Date. If the winner cannot be reached, does not respond within 14 days, or fails to claim the Prize, the Promoter reserves the right to select an alternative winner.

7.3 The Promoter is required by law to provide details confirming that a valid award has been made. The Promoter will supply the surname and county of the winner to anyone who writes to the Promoter’s address (including a self-addressed envelope) within one month of the Closing Date.

7.4 If you object to this information being published or shared, you must notify the Promoter before the Closing Date. However, the Promoter may still be legally obliged to provide the information to regulatory authorities such as the Advertising Standards Authority.

8. Claiming Prizes

8.1 Prizes must be claimed personally. No third-party claims will be permitted. Details of delivery or collection will be published on the Website.

8.2 If your contact details change after entering, you must notify the Promoter as soon as possible by emailing info@willowcompetitions.co.uk. Include your old and new details, along with the relevant competition reference. If your details change within 10 days of the Closing Date, the Promoter may still use your original contact information to try to reach you.

8.3 Cash Prizes will be paid directly to a bank account in the winner’s name. Proof of ownership of the account will be required. If you fail to provide evidence within 14 days, you will forfeit the Prize, and an alternative winner may be selected.

8.4 The Promoter does not accept any liability or responsibility if you are unable or unwilling to claim the Prize.

9. Limitation of Liability

To the extent permitted by law, the Promoter, its agents or suppliers will not be liable for any loss, damage, injury or death arising from acceptance or use of any Prize, except where directly caused by the negligence of the Promoter or its agents. Your statutory rights are not affected.

10. Data Protection and Publicity

10.1 By entering, you consent to the Promoter using your personal data to administer the competition in accordance with its Privacy Policy (available on the Website).

10.2 If you win, you agree that the Promoter may use your name, photo, and general location (e.g., town or county) to publicise the results.

10.3 If you do not wish your personal details to be used in publicity, you must notify the Promoter before the Closing Date. This will not affect your chances of winning. However, the Promoter may still have to provide your details to regulators if requested.

10.4 Winners may be asked for additional information and proof of identity. By providing this, you consent to its use to confirm eligibility and transfer the Prize. If you withdraw your consent before the Prize is awarded, you will forfeit the Prize and will not receive a refund.

10.5 Under data protection laws, you may request removal of your data at any time. If you request deletion before the competition closes, you will be withdrawn from the draw and no refund will be given.

11. Anti-Money Laundering Policy

Willow Competitions is committed to preventing money laundering and terrorist financing.

11.1 The company has appointed a Money Laundering Reporting Officer (MLRO), Alex Gower, Director

11.2 The company will take reasonable measures to verify the identity of all participants.

11.3 A secure register of all players will be maintained.

11.4 Identification records and transaction data will be retained.

11.5 All relevant staff receive training in anti-money laundering procedures.

11.6 This policy is reviewed regularly.

11.7 Any suspicious transactions will be investigated.

11.8 Anonymous or fictitious accounts are prohibited.

11.9 Entrants under 18 are not permitted to register.

11.10 Each individual may register only one account.

11.11 Winnings or refunds will be returned to the same payment source where possible.

11.12 Participants from non-reputable jurisdictions will not be accepted.

11.13 No cash payments will be accepted.

11.14 Registrations based on false information will be cancelled.

11.15 Any suspected criminal activity will be reported to the relevant authorities.

12. General

12.1 The Promoter may update these terms periodically. The most current version will always be available on the Website.

12.2 Any breach of these terms may result in exclusion from current and future competitions.

12.3 The Promoter reserves the right to cancel, suspend or amend any competition if circumstances make this necessary.

12.4 These competitions are not sponsored or endorsed by Facebook or any other social media platform. By entering, you acknowledge that Facebook has no liability in connection with any competition.

12.5 These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

12.6 You are advised to print a copy of these terms and conditions for your records.

Additional Clauses for Specific Prizes

If the prize is a property:

You are solely responsible for conducting all necessary checks and due diligence about the property and your eligibility to own or occupy it.

You will be required to sign a legally binding contract to complete the transfer of ownership. If you refuse or are unable to do so within a reasonable timeframe, you will forfeit the prize.

Transfer timelines may vary depending on legal processes but will be completed as promptly as possible.

If the prize is a vehicle:

The vehicle will have a valid MOT if required.

No insurance is included; you must arrange appropriate cover before using the vehicle.

Once delivered, the Promoter has no responsibility for the vehicle’s upkeep.

Road tax is not included.

You must ensure you have all required licences, knowledge and safety equipment to operate the vehicle lawfully and responsibly.